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HEADQUARTERS
United States
Philippines
INDUSTRY
CSO
BPO
Countries Covered
Mexico
United States
Philippines
Canada
The Challenge
Toyota Automated Logistics designs and builds automated material handling systems (conveyors, robotics, and warehouse automation) for customers across North America and beyond. As the company grew, so did its workforce. Engineers and specialists were coming in from India, Brazil, Mexico, and Canada. Project teams were being sent abroad. And the immigration program holding it all together was running on spreadsheets.
Aman Cheema is a People Operations specialist at Toyota Automated Logistics and the company's main point of contact for U.S. immigration. She manages H-1B visa sponsorships, PERM labor certifications, TN visas for Canadian employees, and L-1 transfers for workers coming from international entities, all alongside broader HR responsibilities.
Before Boundless, tracking all of it was a manual effort. Visa deadlines lived in spreadsheets. Employees emailed HR constantly asking for case updates. There was no central place to see what was filed, what was pending, or what was coming due.
Aman Cheema is a People Operations specialist at Toyota Automated Logistics and the company's main point of contact for U.S. immigration. She manages H-1B visa sponsorships, PERM labor certifications, TN visas for Canadian employees, and L-1 transfers for workers coming from international entities, all alongside broader HR responsibilities.
Before Boundless, tracking all of it was a manual effort. Visa deadlines lived in spreadsheets. Employees emailed HR constantly asking for case updates. There was no central place to see what was filed, what was pending, or what was coming due.
How Toyota Automated Logistics Uses Boundless
Boundless now manages 187 active and completed cases
for Toyota Automated Logistics, covering H-1B renewals
and amendments, PERM processing, and cross-border mobility support.
The features Cheema's team relies on most
The features Cheema's team relies on most
1
Centralized case tracking
Every employee's immigration status visible in one portal,
replacing disconnected spreadsheets.
2
Employee self-service portal
Workers can check their own case status directly, getting instant answers and peace of mind. HR status check emails reduced by 90%.
3
Automated deadline reminders
The platform flags upcoming renewals and required actions before
they become urgent.
4
Dedicated legal team
Direct access to a Boundless attorney and paralegal for case strategy, employee questions, and leadership recommendations.
“When you have so many things going on, manual tracking of visa dates is not where you want to be spending your time. You need something that's triggering reminders — workflows that send out alerts when something needs to be done.”
Aman Cheema, People Operations Specialist, Toyota Automated Logistics
Why Boundless
As Toyota Automated Logistics' immigration needs grew, the team evaluated several vendors. Two things stood out about Boundless: the employee-facing portal and the platform's global immigration support.
The portal mattered because it shifted the burden of status updates off the HR team. Employees could log in and see their own case progress — without emailing Cheema every time they had a question. The global capability mattered because Toyota Automated Logistics wasn't just managing inbound immigration. The company was also expanding internationally, and sending employees to Canada, Mexico, and Belgium for project work. The team needed a partner who could help coordinate across borders.
The portal mattered because it shifted the burden of status updates off the HR team. Employees could log in and see their own case progress — without emailing Cheema every time they had a question. The global capability mattered because Toyota Automated Logistics wasn't just managing inbound immigration. The company was also expanding internationally, and sending employees to Canada, Mexico, and Belgium for project work. The team needed a partner who could help coordinate across borders.
“Instead of HR getting emails every single day, 'what is my status, what are next steps?', our employees can now see all of that on the portal.”
Aman Cheema, People Operations Specialist, Toyota Automated Logistics
The Result
20 US-based employees
on active immigration status
187 cases
active and completed, managed through Boundless
2x growth
in case numbers over 2 years
90% reduction
in employee status-check emails
Replaced
manual spreadsheet tracking with a centralized, attorney-backed portal
The biggest change has been visibility. Cheema can now pull up any employee's case in seconds.
Employee status-check emails, once a daily occurrence, have dropped by 90% since workers gained access to the self-service portal. The quality of Boundless's legal team has made an equal difference. Cheema works closely with attorney Jackie and paralegal Andrea on everything from routine renewals to complex cross-border questions.
“Jackie does a wonderful job. And Andrea does a great job of responding quickly to questions. They're very responsive.”
Aman Cheema, People Operations Specialist, Toyota Automated Logistics
Looking Ahead
Toyota Automated Logistics plans to use Boundless's reporting tools to track immigration spend across the business. The team is also excited for the platform's new global dashboard, which will bring international mobility management into one place — a priority as Toyota Automatic logistics continues to grow across borders.2
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