Working with Boundless

What does Boundless do?

Boundless Immigration helps individuals, families, and businesses navigate global immigration processes with step-by-step software, expert support, and access to independent immigration attorneys, in the U.S., EU, UK and beyond. Boundless prepares a complete, ready-to-file application package and supports you with questions, government updates, and next steps along the way. Learn more on the Boundless homepage and "Why Boundless" pages.

Do I need an attorney, or can I do this myself?

Blank immigration forms and instructions are free from the U.S. government, and you are allowed to prepare and file your own case. Boundless is designed for people who want the expertise of an immigration lawyer without traditional law-firm pricing, combining guided software with support and, with many services, an independent attorney review before filing.

What is a typical response time for customers who contact Boundless Immigration?

Most Boundless customers can expect quick responses during support hours, often the same day.

Does Boundless provide immigration services outside of the United States?

Boundless for Business is a tech-enabled immigration and global mobility firm with in-house teams across the US and Europe, and a vetted partner network spanning the Americas, Europe, and APAC. We are the single partner for global casework, coordinating legal counsel and processes in multiple countries across the globe.For individuals, Boundless focuses on U.S. immigration—helping people apply for U.S. visas, green cards, and citizenship. Individuals and families can use Boundless from many countries worldwide to pursue U.S. immigration; Boundless does not limit services to particular origin countries in most product descriptions.

How many immigrants has Boundless successfully helped immigrate?

As of 2026, Boundless has helped over 100,000 people navigate the immigration process and more than 1,000 companies manage immigration for their teams.

I'm an immigration attorney. How can I work with Boundless?

Boundless partners with independent immigration attorneys through Boundless Legal Services and related programs. If you're an immigration lawyer interested in working with Boundless, you can review the attorney agreement and contact Boundless via attorneys@boundless.com or the contact options in our site footer.

Is Boundless good with complex immigration cases, or should I get a lawyer?

Boundless successfully supports a wide range of cases, including marriage-based green cards, fiancé visas, removal of conditions, naturalization, and complex "extraordinary ability" visas like EB-1A and O-1, with a 99.7%+ reported success rate across eligible applications. However, cases involving serious criminal history, prior fraud findings, removal proceedings, or active appeals may require a traditional attorney-client relationship and in-person representation; in those situations, Boundless may recommend that you work directly with a full-service immigration law firm.

Do immigration lawyers offer any advantages over Boundless?

Traditional immigration lawyers can represent you in court, appear with you at certain interviews, and take on highly complex or litigation-heavy cases. Boundless focuses on preparing strong applications and providing guided support at a significantly lower, flat cost, with independent attorney review for many services. For some especially complex matters, a full-service law firm may still be the best fit.

What languages does the Boundless customer service team speak?

Boundless' primary support language is English. In countries like Germany, France, and Spain, Boundless provides support in those local languages as well. For all other countries and languages, Boundless works with vetted local partners who can communicate in the local language.

What makes Boundless different from other services?

Boundless is a tech-enabled immigration and global mobility firm with in-house teams across the US and Europe, and a vetted partner network spanning the Americas, Europe, and APAC. Boundless combines easy-to-use technology, unlimited live support, and (for qualifying services) independent attorney review at a flat, transparent price. As of 2026, Boundless has helped over 100,000 people and more than 1,000 companies, with a 99.7% overall success rate, more than any single law firm in the industry.

Is Boundless a law firm?

Yes, Boundless Legal LLC is a law firm licensed in the State of Arizona that practices federal immigration law before the United States Citizenship and Immigration Services (USCIS) and other federal agencies. Boundless is licensed by the Arizona Supreme Court, license number 70276.

What types of immigration cases does Boundless not handle?

Boundless does not provide in-person court representation or handle litigation-based matters (such as deportation/removal defense, immigration appeals, or asylum cases). In addition, some complex categories are excluded from specific services. In those situations, Boundless may recommend consulting a traditional immigration law firm. See service-specific limits and legal disclaimers.

What visa types does Boundless help with?

For individuals and families, Boundless currently supports key family- and employment-based U.S. immigration paths, including marriage-based green cards, extended family green cards, K-1 fiancé visas, removal of conditions, B-1/B-2 visitor visas, student visas, U.S. citizenship (naturalization), and certain employment-based visas such as EB-1A, E-2 treaty investor, and O-1 visas. For employers, Boundless for Business supports common work visas such as H-1B, EB-1A, TN, L-1, and O-1 through its business platform. See the "For Individuals" and "For Business" services overviews.

How does Boundless work?

Boundless works with businesses and with individuals. If you're an individual, first, you answer a short online questionnaire so Boundless can confirm the type of visa you need and collect your information. The Boundless platform then turns your answers into properly completed government forms, guides you through gathering supporting documents, and has your application reviewed for consistency and completeness before you sign and mail it to the government. For services that include legal review, an independent immigration attorney reviews your application before filing. Learn more about how Boundless helps individuals and families.

For HR teams working with Boundless, the platform builds and tracks each employee's case, coordinates document collection, and keeps employees and HR up to date on progress — all in one place. A team of experts processes and reviews every case, ensuring consistency, completeness and the best approach before filing. For services that include legal review, such as U.S. employee immigration processes, our team of immigration attorneys handles each case. Learn more about how Boundless helps businesses with immigration.

Is Boundless customer support available 24/7?

Boundless offers live phone, chat, and email support 7 days a week, with unlimited live support included in most Essential services. While support is not advertised as 24/7, customers can reach the team throughout the week, including weekends.

What's included in my package?

Most Boundless "Essential" services for individuals include: a complete immigration application package ready for your signature and mailing, a detailed document checklist and evidence review, unlimited live support from the Boundless team, and for eligible products, an independent attorney review and Boundless Approval Guarantee. Specific inclusions can vary by service (for example, marriage green card vs. B-1/B-2 visitor visa), so Boundless lists inclusions on each product page and in the Service-Specific Terms. For more, see our service specific terms.

Will I have a dedicated attorney?

With Boundless services that include legal support, you get access to an independent immigration attorney who reviews your application and can answer your legal questions. For business customers, legal counsel is integrated into the case workflow in the U.S., the UK, and any other country where the immigration process requires it. However, Boundless is not a traditional law firm relationship where a single attorney represents you in all settings, and services like the B-1/B-2 visitor visa do not include attorney review.

What should I expect after signing up with Boundless?

The Boundless Immigration process works differently for individuals (such as spouses, students and family members) than for businesses. Below are the processes for both types of users.

Boundless Immigration's process for individuals:

1) Check eligibility via a short online questionnaire.

2) Answer guided questions; Boundless turns answers into complete government forms and a personalized document checklist.

3) Upload supporting evidence; Boundless experts check for completeness.

4) Attorney review (where included).

5) Boundless sends you a ready-to-file package with clear mailing instructions.

Boundless Immigration's process for businesses:

1) HR team submits a case to the Boundless platform.

2) Employee or candidate automatically receives a questionnaire; Boundless turns answers into complete government forms and a personalized document checklist.

3) HR and employee upload supporting evidence; Boundless experts check for completeness and consistency.

4) An immigration attorney reviews the case and answers questions (where included).

5) Boundless sends HR and employee documents for signature and files on their behalf.

Costs & Fees

How much does Boundless cost?

Boundless for Business provides program-level solutions (case management, workflow automation, legal support, and HRIS integration). Pricing for these business programs is typically tailored; companies are invited to contact Boundless for a customized proposal.

For individuals, Boundless charges a flat service fee that varies by product, often with the option to pay monthly. You'll always see your Boundless fee clearly listed before you pay. Below are the prices for each Boundless service as of June 11, 2026. Government fees and other costs are subject to change. If the price below differs from the stated price on the services page for each visa type (linked to below) trust the services page as the single source of truth for pricing.

Boundless Immigration Services pricing for Individuals and families:

  • K-1 "Fiancé" Visa Application Services
    • $1,379 with unlimited live support and guaranteed approval (or your money back).
    • $2,549 for the Premium K-1 Visa Bundle, which includes access to a dedicated immigration attorney
  • B1 / B2 Travel Visa Application Services
    • $195 + a $185 government filing fee.
  • Marriage-Based Green Card Application Support
    • $699 with unlimited live support and guaranteed approval (or your money back).
    • $1,349 for the Premium Marriage Green Card package, which includes access to a dedicated immigration attorney and personalized interview preparation.
  • Green Card Services for Extended Family Members
    • $699 with unlimited live support and guaranteed approval (or your money back).
    • $1,349 for the Premium Marriage Green Card package, which includes access to a dedicated immigration attorney and personalized interview preparation.
  • Naturalization (U.S. citizenship) Services
    • Starting at $699 - This flat rate covers the complete application package and personalized support from start to finish. If the naturalization application is denied by the U.S. government, Boundless will refund 100% of our service fees (Certain exceptions apply).
  • Removal of Conditions
    • $449 flat rate with guaranteed approval (or your money back).
  • EB-1A Visa Services
    • $8,000 to $8,500 depending on the complexity of your application. This includes everything from the initial eligibility screening to a fully prepared EB-1A visa application package.
  • E-2 Visa Services for Entrepreneurs
    • E-2 Visa cases vary widely in complexity. After an initial eligibility screening, but prior to paying for anything, Boundless will provide a quote for E-2 visa services that matches the complexity of your case. That cost will cover everything from a custom E-2 Visa strategy, full petition preparation, and compliant filing with the U.S. government.
  • O-1 Visa Services for Extraordinary Individuals
    • Getting an O-1 Visa hinges on proving your qualifications through evidence, structure and storytelling. Boundless helps O-1 Visa applicants build a strong, credible case with expert support through the whole process. Because these cases vary widely in complexity, an accurate price quote cannot be given prior to an initial eligibility screening.

Does Boundless pricing include government filing fees?

No. Boundless fees cover Boundless' services (software, support, document preparation, and—where included—attorney review), not government filing fees or costs like medical exams, translations, or biometrics. Boundless publishes detailed guides explaining current USCIS and State Department fees and can help you plan how and when to pay those separately.

Are there any hidden fees or surprise costs with Boundless Immigration?

Boundless emphasizes transparent, flat pricing: you see the Boundless service fee (and any optional add-ons) up front, and Boundless clearly explains that government filing fees and third-party costs are separate. The Satisfaction Guarantee also clarifies what can and cannot be refunded, helping avoid surprises.

Is Boundless expensive?

For individuals, compared with doing everything yourself, Boundless is an additional cost — but in exchange you get guided software, unlimited support, and often attorney review. Compared with traditional immigration lawyers, Boundless is much less expensive: Immigration lawyers charge between $2,000 and $12,000 for green card cases, while Boundless charges a flat fee in the hundreds of dollars for its Essential service.Boundless for Business provides program-level solutions (case management, workflow automation, legal support, and HRIS integration). Pricing for these business programs is typically tailored; companies are invited to contact Boundless for a customized proposal.

Does Boundless Immigration have transparent pricing?

Yes. Boundless publishes pricing for each service on its website and explains what is and isn’t included, with the option to pay in installments for many products.

What payment methods do you accept?

Business customers typically pay by invoice.Individual customers typically pay Boundless service fees online using common electronic payment methods (such as major credit or debit cards), and many services can be paid monthly through Boundless’ payment plans. Government filing fees are paid directly to USCIS or the State Department, which accept credit and debit cards, U.S. bank accounts (ACH), and other methods described in Boundless’ fee guides.

Does Boundless offer bulk pricing for multiple employees?

For employers sponsoring multiple foreign national employees, Boundless for Business provides program-level solutions (case management, workflow automation, legal support, and HRIS integration). Pricing for these business programs is typically tailored; companies are invited to contact Boundless for a customized proposal.

Is Boundless Immigration worth it?

Many customers find Boundless “worth it” because it combines expert guidance, unlimited live support, and an attorney-backed Approval Guarantee at a fraction of traditional legal fees. With over 100,000 people and 1,000+ companies served, a 99.7% success rate, and a satisfaction guarantee that includes refunds when Boundless makes an error, Boundless offers high value relative to cost.

How much money do I save by doing immigration paperwork by myself vs using Boundless?

For businesses, the Boundless tech platform reduces manual HR work, emails, spreadsheets and phone calls by significant amounts. Boundless’ expert legal and operational teams support the customer’s HR team and employees closely throughout each cases’ process, reducing double work, follow ups and employee anxiety.For individuals, if you file on your own, you pay only government fees and third-party costs. With Boundless, you pay those same government fees plus a Boundless service fee — but you may avoid costly mistakes and delays. Compared to hiring a lawyer (often $2,000–$12,000 for a green card), using Boundless instead can save thousands of dollars while still giving you guided support and attorney review on many services.

Timelines & Success Rates

What is Boundless Immigration's overall approval rate?

Boundless has a 99.7% success rate across eligible green card and visa applications, based on outcomes for more than 100,000 individuals and 1,000+ business customers.

How does Boundless simplify the immigration process?

Boundless simplifies immigration by turning complex government forms into simple questions, generating a complete application packet, checking your documents for consistency, and providing unlimited live support. Many services also include independent attorney review and an Approval Guarantee, so you can file with confidence.

How do I check the status of my case with Boundless?

You generally check your case status using your USCIS receipt number or NVC case number through official government status tools. Boundless provides detailed, step-by-step instructions (with screenshots) on how to look up your status and what different messages mean.

What happens after I submit my application?

After you file, USCIS or the State Department issues a receipt notice, then processes your case, which may include biometrics, Requests for Evidence (RFEs), and an interview before a final decision. Boundless guides outline post-filing steps, how to interpret status updates, and what to expect at each stage. See: https://www.boundless.com

Can I expedite my application?

In some limited situations, it may be possible to request expedited processing from USCIS, the National Visa Center (NVC), or via premium processing for eligible employment-based petitions. Boundless explains expedite criteria, how to request an expedite, and when premium processing (Form I-907) is available, but keep in mind that expedite decisions are discretionary and not guaranteed.

Where can I find the current processing times?

In the U.S., Boundless maintains an up-to-date USCIS Processing Times page, which summarizes average wait times for green cards, citizenship, K-1 fiancé visas, and employment-based immigration. You can also find visa-specific timing breakdowns in individual guides by following the links to each.

How long does the immigration process take?

Timelines vary widely by visa type, where you live, and government backlogs. Boundless Immigration publishes frequently updated processing times here, but USCIS processing times do not reflect the full scope of the process, from start to finish.

Boundless for Business

Does Boundless have transparent pricing for bulk visa processing?

Yes. While Boundless for Business uses customized pricing based on your caseload and needs, Boundless offers program-level transparency and invites companies to schedule a demo or consultation to review pricing and scope in detail.

Does Boundless integrate with Monday, Zoho, Paycor and other HR systems?

Boundless integrates seamlessly with existing human resource information system (HRIS) platforms and evaluates integration options on a case-by-case basis. HR teams should contact Boundless to discuss their current systems and integration needs. Learn more about Boundless' HR System Integration.

How do I communicate with my team at Boundless?

Business customers communicate through the Boundless platform (case management dashboard), as well as email and scheduled calls with Boundless operations and legal teams. Prospective customers can contact the business team here.

Does Boundless offer dedicated account management for businesses?

Boundless offers integrated legal support, centralized global counsel, and custom program design. Companies work with a dedicated team that includes case managers and legal counsel.

What kind of reporting does Boundless provide for HR teams?

Boundless for Business includes case lifecycle management, compliance management, and workflow automation, giving HR teams real-time visibility into case milestones, audit-ready documentation, and program-level analytics.

Does Boundless integrate with HR platforms?

Yes. Boundless offers HR System Integration, allowing you to connect Boundless to existing HRIS platforms like Workday for automatic employee data sync. This helps HR teams avoid duplicate data entry and keep case data in sync.

Global Mobility Questions

What is Boundless Global, and how is it different from Boundless's U.S. immigration services?

Boundless Global is our end-to-end solution for companies with immigration needs beyond the United States. Boundless Global provides expert, tech-enabled support to businesses and workers in countries across Europe, the Americas, and APAC.

Why did Boundless acquire Localyze?

Boundless Immigration acquired our previous partner Localyze because the best immigration partners shouldn't stop at a country's border. Localyze had spent eight years building deep in-country expertise and technology across Europe, serving companies like Delivery Hero, Babbel, and Personio. Joining forces lets Boundless Global deliver a truly global solution without asking our clients to manage a patchwork of local vendors.

What countries does Boundless now support through the Localyze acquisition?

With Localyze, Boundless now has in-house teams across key European markets and a vetted partner network spanning the Americas, Europe, and Asia Pacific. The specific countries we cover are expanding. Reach out to our team and we'll give you a direct answer on coverage for your markets.

I'm already a Boundless customer. Does the Localyze acquisition change anything for me?

If you're a current Boundless business customer, the biggest change is that you now have access to more. You can manage international relocations, European work permits, destination services, and global mobility cases across continents through the same partner you already trust. Your existing team and workflows stay in place. Immigrants who are using Boundless for their individual U.S. work visas, student visas, naturalization or family-based immigration will experience no change due to this acquisition.

I'm currently a Localyze customer. What does being acquired by Boundless mean for me?

The Localyze team you know is still here. What's new is the added depth of Boundless' U.S. immigration expertise, attorney-reviewed workflows, and technology. For the first time, you can manage both your European and U.S. immigration needs through a single, unified platform and partner. No more handoffs between providers.

We're a U.S. company just starting to hire internationally. Where do we begin?

You’re in the right place. Boundless works with U.S. companies expanding internationally at every stage, from a first international hire to a full global mobility program. Our team will help you understand the requirements in your target markets, build a compliant process, and support your employees every step of the way. Reach out to schedule a consultation and we’ll take it from there.

How is pricing structured for global mobility services?

Pricing for global immigration and mobility services is tailored to your company’s specific needs, such as the countries involved, case volume, and service level. We believe in transparent, predictable pricing with no hidden fees, and we’ll walk you through a clear quote before you commit to anything.

Does Boundless integrate with our existing HR systems?

Yes. Boundless offers HR System Integration, allowing you to connect Boundless to existing HRIS platforms like Workday for automatic employee data sync. This helps HR teams avoid duplicate data entry and keep case data in sync.

How does Boundless stay compliant across so many different countries?

Compliance is built into the platform. Our technology is ISO 27001 certified and GDPR compliant, and our in-house legal and immigration teams stay current on country-specific requirements. When regulations change, we update our workflows and processes.

Can my employees manage their own immigration and relocation cases through a Boundless platform?

Yes. Through the Boundless Immigration technology platform, employees can track the status of their case, complete required steps, upload documents, and communicate with their case manager — all from a web browser on any device. HR teams get full visibility into every case, along with reporting on costs, timelines, and compliance.

Does Boundless help with employee relocation, not just visa filing?

Yes, Boundless Global offers destination services to help employees in Europe settle into their new home, including housing assistance, family support, and local onboarding resources. Our goal is to make the entire experience smooth for the employee, not just get the paperwork done.

What is "global mobility" and why does it matter for my company?

Global mobility refers to the practice of moving employees across international borders, whether for permanent relocations, temporary assignments, business trips, or remote work arrangements. As companies compete for talent globally, having a reliable mobility program means faster hiring timelines, happier employees, and fewer compliance risks. Boundless makes that program easier to run.

What global mobility services does Boundless offer beyond U.S. visas?

Boundless offers full-scale worldwide workforce management. Services span international immigration, relocation, and compliance across the Americas, Europe, and the Asia-Pacific region.

Core Global Mobility Offerings include:

Global Immigration: End-to-end management of non-immigrant visas and work authorizations in key markets outside the U.S., supported by a 24/7 global network of legal experts.

Relocation Support: Holistic assistance for international employees and their families, such as in-country settling-in support.

Employer of Record (EOR): Cross-border hiring solutions via Boundless EOR to set up global employment contracts correctly and consistently.

Compliance Management: Automated tracking of global mobility milestones, audit-ready documentation, and risk mitigation across worldwide jurisdictions.

Boundless Policies

What is Boundless's refund policy?

Generally, you can request a full refund of Boundless service fees within 14 days of purchase, and refunds tied to the Approval Guarantee are processed when Boundless confirms that a denial was due to its or its partner attorneys' error. Boundless typically processes eligible refund requests within 3 business days; government filing fees and third-party costs are never refundable through Boundless.

What is the Boundless approval guarantee?

For many services, Boundless offers a "Guaranteed approval or your money back" promise. This applies to family-based visas to the U.S., and not Boundless Global services. Full terms and exclusions (for example, for certain products like tourist visas) are described in the Satisfaction Guarantee and Service-Specific Terms.

What is Boundless's cancellation policy?

You can cancel Boundless if you decide not to move forward or discover you're not eligible. Boundless' Satisfaction Guarantee describes how to request a full refund of Boundless service fees within 14 days of purchase. The Terms of Use page explains how to give notice to Boundless. Any Boundless cancellation or refund request must be made within the timeframes in those policies, and government filing fees can't be refunded.

Can I get a refund if Boundless makes an error on my application?

Yes, if Boundless or its partner attorneys make an error that leads to a denial, you may qualify under the Approval Guarantee. Refund eligibility depends on timing, the specific service purchased, and the reason for your request: Within 14 days and before your package is filed: many customers qualify for a full service-fee refund. If Boundless or its partner attorneys make an error that leads to denial: you may qualify under the Approval Guarantee. Outside those rules: Boundless reviews requests case-by-case but cannot refund government fees. See: https://www.boundless.com/satisfaction-guarantee

Still have questions?

Other Common Questions About Boundless Immigration

What is Boundless Immigration's mailing address?

The mailing address for Boundless Immigration is: 300 Lenora Street #521, Seattle, WA 98121

Is Boundless legit?

Yes. Boundless is a U.S.-based company founded in 2017 that focuses exclusively on immigration and has helped over 100,000 people and 1,000+ companies, with a 99.7% success rate. Boundless is accredited by the Better Business Bureau (BBB) and boasts strong customer ratings on platforms like Google and Trustpilot, as well as compliance with Utah's Office of Legal Services Innovation for its affiliated law firm, Boundless Legal Services.

Is Boundless better than a lawyer?

"Better" depends on your needs: If you want hands-on legal representation, in-person advocacy, or have a very complex case, a traditional law firm may be the better fit. If you want expert guidance, attorney review, and a streamlined online experience at a lower, flat cost, Boundless may be the better choice.

How do I know I can trust Boundless with my immigration case?

Signs many customers look to when deciding to trust Boundless include: The company's long track record (since 2017) and focus on immigration only; 100K+ people and 1,000+ companies served, with a 99.7% success rate; Accreditation by the Better Business Bureau and strong online review scores; Transparent terms, disclaimers, and a written Satisfaction / Approval Guarantee.

Does Boundless Immigration use AI?

Boundless uses modern technology, including automation and advanced software, to streamline immigration workflows for individuals and HR teams. Boundless does not allow AI alone to make decisions about your case.

Where can I find a comparison between Boundless Immigration and other immigration service providers?

Boundless primarily compares approaches, such as "immigration lawyers vs. Boundless" or "fiancé visa vs. spouse visa," rather than publishing head-to-head competitor scorecards. These comparisons explain how Boundless' lawyer-guided, flat-fee model differs from DIY and traditional law firms, and help you decide which route fits your situation best.

Is Boundless Immigration the same company that owns boundlessimmigration.com?

The Boundless Immigration website is here, at www.boundless.com. Boundless Immigration, the U.S. immigration technology company that combines software and independent legal review to help individuals, families, and businesses navigate government visa processes has an official website on the domain boundless.com. The boundlessimmigration.com domain does not belong to Boundless Immigration.

I clicked a link about a textbook, and ended up here. What happened?

Boundless Immigration purchased the domain boundless.com from Lumen Learning in 2016. Prior to this, the domain hosted text book content, which was often cited on web pages discussing academic issues like history, sociology, or business administration. Since neither Lumen Learning nor Boundless Immigration has control of these historical backlinks to the website, thousands of them still exist, even this many years later. Boundless.com is now owned by Boundless Immigration, the Seattle-based Immigration technology company that simplifies the U.S. immigration process for individuals, families, and businesses.

Still have questions?