BOUNDLESS LEARNING, INC.
Effective Date: June 26, 2013.
Welcome to Boundless!
Notice of Information We Collect And How We Use It.
Our primary purpose in collecting Personal Information (as defined below) is to provide you with a safe, smooth, efficient, and customized experience using our Services. This allows us to provide services and features that most likely meet your needs, and to customize our Services to make your experience safer and easier. "Personal Information" means information that specifically identifies an individual (such as a name, address, or e-mail address, etc.) or other information about that individual that is directly linked to Personal Information. Personal Information does not include "aggregate" information, which is data we collect about the use of our Services. We collect and store information, including Personal Information, that you provide to us when registering or when using the Services. Some such information is required in order for you to register as a user of our Services. You can choose not to provide us with certain information, but by doing so, you may not be able to take advantage of many of our features and functionality. We use Personal Information to deliver the Services to you, to improve the delivery of our Services, including advertising, and to develop analytics and aggregated data that allow us and our partners to improve our Services and correspond with you.
We also collect and store non-personally identifiable information that is automatically generated when you use the Services. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. By using our Services, you indicate your consent for Boundless and our affiliates to send cookies to your computer in order to uniquely identify your browser and improve the quality of our services; you may turn off cookies in your browser though, in doing so, some or all of our Services may not work. A “cookie” is a piece of alphanumeric data stored on a visitor’s hard drive that enables us to improve your access to our Website and identify repeat visitors to our Services. We use the non-personally identifiable information, such as your browser version, IP address, referring domains, pages visited, your mobile carrier, device and application IDs, the nature of your use of the Website and cookie information, to improve our Website delivery, including advertising, and to develop analytics and aggregated data that allow us and our partners to utilize our Service and reach out to you via our Services or otherwise. If you wish to restrict or block the cookies which are set by Boundless, or by any other website, you can do this through your browser settings. The Help function within your browser should tell you how to do so. For information on how to delete cookies on the browser of your mobile phone as applicable you will need to refer to your handset manual.
In general, our collection and use of information is as follows:
- Boundless collects Personal Information you knowingly choose to submit to us during registration, such as your name, and email address, which we use for the following general purposes: identification and authentication of a user, improvement to the Services, contact, research, and reporting of aggregated, anonymous data.
- Boundless automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored by Boundless when you register with Boundless. IP addresses may be used for various research purposes, and/or delivering unique functionality to our service.
- Boundless may make discussion boards, forums and chat rooms (Public Areas) available to you on our Services. You participate in these Public Areas with the acknowledgement that any information you share will be available to other users, including any Personal Information that you share in Public Areas, subject to the level of Public Areas which you indicate when you provide the applicable Personal Information, if any such level restriction are then offered by Boundless. We may allow users to post content on the Services. If we make such a feature available, you post content at your own risk. We cannot control the actions of other users with whom you choose to share your information. Even after removal, copies of such content may remain viewable in cached and archived pages or if other users have copied or stored your content.
Like many websites, we may automatically gather certain information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base.
We may link this automatically collected data to Personal Information. IP addresses may be tied to Personal Information to troubleshoot access issues and ban users by IP from certain communities upon appropriate request.
We may use a third-party tracking service that uses log files and cookies, see “Notice of Information We Collect and How We Collect It” above, to track non- Personal Information about visitors to the Website in the aggregate. This service captures usage and volume statistics as well as geographical location data to compile usage reports and maps for optimization and troubleshooting purposes.
Clear Gifs (Web Beacons/Web Bugs)
We employ, and our third party advertising partners may employ, a software technology called clear gifs, also referred to as web beacons or web bugs, that help manage content on the Site by tracking what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”
Information We Collect To Respond To Your Choices and Requests
In order to use many of our Services, you must first complete the registration form and provide an email address and password (“Login Credentials”). During registration, you are required to complete the registration form and create a user name and password and are required to give truthful contact information (such as name and email address) in accordance with our Terms of Service. We use this information to contact you about the Services in which you have expressed interest.
We may combine the information you submit under your account with information from other services or third parties in order to provide you with a better experience and to improve the quality of our Services. For certain services, we may give you the opportunity to opt out of combining such information.
Upon registering on our Website, a user profile may automatically be created for you. Your profile name will be your first name and last initial unless otherwise set forth on the Website from time to time. You may select a profile photo to display with your profile information. Any information you choose to display on your profile may be viewed by other users when you post in Public Areas.
If you purchase or subscribe to a fee-based Service or other products or services from us, we request certain Personal Information from you on our transaction form. We may require you to provide contact information (such as name, email, and shipping address) and financial information (such as a credit card number, expiration date, account number if paying through a third party payment processing service). We may use an outside credit card processing company to bill or process payments for goods or services. These companies do not retain, share, store or use Personal Information for any other purposes.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Surveys or Contests
We may provide you the opportunity to participate in contests or surveys on our Services. If you participate, we will request certain Personal Information from you. The requested information typically includes contact information (such as name and mailing address) and demographic information.
We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize our Services (in the case of anonymous information collected in surveys).
If you choose to use our referral service (if available) to tell a friend about our Services, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit our Website. Boundless uses this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at email@example.com to request that we remove this information from our database.
Posting in Public Areas
If you choose to post messages in our Public Areas or leave feedback for other users, we will collect the information you post through our Services. When you submit a message through the Services, certain information about your profile may also be associated with such message. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. We reserve the right to terminate the accounts of visitors who use these Services in a manner inconsistent with the Terms of Service.
When we use the phrase "public information", we mean the information you choose to disclose to other users of the Website, as well as information that is publicly available. By posting information in a Public Area, you are choosing to make your information public. However, some Public Areas may be restricted to a particular groups of users based on categories such as users’ class, school, or other custom created group (each a “Restricted Public Area”) to the extent indicated on the Website from time to time, such that information posted or shared in Restricted Public Areas will only be viewable by other users who have access to such Restricted Public Area. Please note that, once you share information in a Public Area, or even a Restricted Public Area, other users may copy and share such information, through the Website or otherwise, with third parties or use such information for other purposes.
Choosing to make your information public also means that this information:
- can be associated with you (i.e., your name, profile picture, profile, username, etc.)
- when others share information about you, they can also choose to make it public.
The types of information listed below are by default publicly available, and are treated just like information you decided to make public.
- Name: This helps other users find you. By making your profile private, users may still search for and find your limited profile, such as your name as may be set forth by Boundless on the Website from time to time.
- Avatar or Profile Picture: Boundless may allow you to have an avatar or profile picture to help other users recognize you. If you are uncomfortable making your avatar or profile picture public, you can always delete it by hovering over profile picture and clicking "Change Picture." A default profile picture may be assigned to your profile until you select one.
- Custom Created Groups: Boundless may allow you to share information with a limited group of other users as set forth on the Website from time to time. Limited groups may include groupings based on a class or school or other group set forth on the Website from time to time (“User Groups”).
Social Notebook; User Notes
Part of the Services include a Social Notebook feature that permits users to take notes online and highlight text (collectively “User Notes”) while reading online and share such User Notes with other users. By submitting such User Notes on our Website you deem such User Notes as Contributions for public display on our Services, unless, you opt-out through your account settings by making your User Notes “private.” If made public, your User Notes may be displayed in our Public Areas. Otherwise, if your settings are private for User Notes, Boundless may use your User Notes on an aggregate basis by removing any Personal Information. You may not be able to view other users User Notes on the Website, if you make your own User Notes private.
If you choose to create User Notes or post Contributions in our Public Areas or leave feedback for other users, we will collect the information you post through our Services. When you submit a message through the Services, certain information about your profile may also be associated with such message. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Dashboard Metrics; Social Activity Feed
Based on your privacy settings, we may make certain information about your use of the Services available for others to view on the Website from time to time, including, without limitation, which texts you have viewed or what Contributions you have made as well as your other uses of our Services as we describe on the Website from time to time. You may opt-out of this feature through your account settings by making your use of the Services “private.”
Communications with Class Instructor
The Services may permit Instructors to interact with users of a particular Class and may use Boundless as a forum to assist students with their studies outside of the classroom. An Instructor may view Restricted Public Areas for a particular class, as well as any other information that a user makes available to that Instructor. Boundless may provide an option on the Website for a user to select for certain information to share only with an Instructor of a Class. Boundless may add a feature to the Services for Instructors to assign study questions to certain users of a Class. Instructors may be permitted to receive a summary of certain metrics as described on the Website from time to time regarding how certain users within a Class are using the Services. Users who do not wish to participate in a Class or share information with a particular Instructor may have an option to opt-out of the Class as described on the Website from time to time.
Communication from Us or our Services
When you send email or other communications to Boundless, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services. When you send and receive messages we may collect and maintain information associated with those messages. We may also occasionally send you information on products, services, special deals, and promotions offered by us or one of our partners. You can sign up for these emails from us on our registration page.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may contact customer service at firstname.lastname@example.org.
We store information that we collect through cookies, log files, clear gifs, to create a “profile” of your preferences. We use this profile in order to provide promotions and marketing offers and to improve the content of the Services for you.
We may purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we tie this information to the personally identifiable information they have provided to us.
Conditions Under Which We Share Information
We may share aggregated demographic information about our user base with our partners. This information does not identify individual users. We do not link aggregate user data with Personal Information. We may use and publicize aggregate information in any manner that does not identify you, without your consent.
We do not sell, trade, or otherwise transfer to outside parties your Personal Information without your consent. However we may share your Personal Information in situations described below:
- We may share aggregated data to improve the delivery of our Services, including advertising, to develop analytics, and to enable us and our partners to improve and promote our products and services.
- We may collect and share Personal Information made available by users in Public Areas.
- We may release your Personal Information to authorized agents who are employed by us to perform tasks on our behalf and need to share information with them to provide products, services and offers to you. Unless we communicate with you differently, our authorized agents do not have the right to use any Personal Information we share with them beyond what is necessary to work with us. You hereby consent to our sharing your Personal Information for the above purposes.
- Some Personal Information, such as users’ names, and location that is listed in your user profile or derived from IP Addresses may be publicly visible to other users on the Website or to the web. We may implement a feature that permits you to choose what information is made public by changing your privacy setting in “Edit My Profile” on the Website.
- We believe it is necessary to investigate potential violations of our Terms of Service, to enforce those Terms of Service, to comply with law or to protect ours or others rights, property, or safety.
Third Party Advertisers
The ads appearing on our Services are delivered to users by our advertising partners. We share Website usage information about users with our advertising partners for the purpose of targeting our Internet banner advertisements on our Website.
For more information about our third-party advertisers, or to learn more about the choices available to you regarding this anonymous information, please contact email@example.com.
Third Party Social Network Sites.
By connecting to our Services with a Third Party Social Networking Account, you authorize Boundless and the third party social network service provider to share certain information about you with each other to enhance your use of each web site’s services. You can stop or start sharing of your information through the Services with third party social network service providers by using the privacy settings under the Account page. You can also avoid sharing your Personal Information with third party social networks by not using your Third Party Social Networking Account to login to our Services.
We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Website; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
Choice and Opt-out
We provide you the opportunity to ‘opt-out’ of having your Personal Information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on your profile account page.
Some but not all third party advertising companies provide a mechanism to opt-out of their technology. To opt-out of this activity with third party advertisers which are compliant with Network Advertising Initiative (NAI) requirements, please see the information available at NAI’s website at http://www.networkadvertising.org/choices/.
If you no longer wish to receive our communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at firstname.lastname@example.org.
California Residents - Your California Privacy Rights
Access to or Changing Your Information.
If your Personal Information changes, or if you no longer desire our Service, you may correct, update, delete or deactivate it emailing our Customer Support at email@example.com, or by contacting us by postal mail at the contact information listed below.
Please keep in mind that whenever you voluntarily make your Personal Information or other private information available for viewing by third parties online – for example on blogs, discussion forums, or other Public Areas or social networking websites – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
Third party links
Information You Post to Other Sites
Please keep in mind that whenever you voluntarily make your Personal Information or other private information available for viewing by third parties online - for example on blogs, discussion forums, or other community posting or social networking sites - that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
Our Services are not directed to people under 13 years of age. If you become aware that your child has provided us with Personal Information without your consent, please contact us at firstname.lastname@example.org. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account.
Terms of Service
Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our Website.
Boundless Learning, Inc.
207 South Street
Boston, MA 02111
Copyright © 2013 Boundless Learning, Inc. All Rights Reserved.